The products handled by the ANTRY online store (hereinafter referred to as our store) each vary in size, form, color, shade, wood grain, knots, etc., and texture. It is difficult to show all individual differences on the product page, so we hope you understand that there are individual differences before purchasing.
About product photos
Product photos are randomly selected from a large number of photos and may differ from the product you receive due to the reasons listed above.
The photos are taken in bright natural light, so the impression of the actual product may differ depending on the customer's monitor settings and room lighting. Please be aware that due to the nature of being an online shop, there may be differences.
Other points to note when ordering
- Some products have limited quantities. We apologize if the item is out of stock.
- Specifications and prices of listed products may change or be discontinued without notice.
- Although inventory management is thorough, there may be times when an item is out of stock at the time of your order.
- Due to the production process, there may be differences in shape, size, and color depending on the production time.
- Some products may have individual differences, but you cannot choose.
- Although scratches and abrasions may occur during the manufacturing and transportation process, we will ship the product as being in good condition.
Product and material characteristics
About aging
At our store, we have products that are unpainted or finished only with oil so that you can enjoy the aging and the texture and atmosphere of the material itself. Please understand that changes in color and texture over time are part of the product's appeal.
Storage location
Please note that use in the following locations may cause deformation, cracking, color transfer, etc.
- Places exposed to direct sunlight
- Humid places and enclosed spaces
- Locations directly exposed to air conditioning or heating
- Places that touch white floors or walls
About the characteristics of the material
Below is a summary of the characteristics, precautions, and handling methods for each material. Please be sure to check the notes on each product page.
*We cannot accept returns or exchanges if the items on this page or the notes on each product page apply. Please be sure to check and understand this before purchasing.
- Wood products
- Vintage Remake Products
- Iron products
- Brass products
- Leather products
- Glassware
- Cloth products
- Ceramic products
- Rattan products (rattan, alar, etc.)
- Dried Flowers
About wooden products
- Please store in a well-ventilated place. Moisture or extreme dryness can cause deformation and cracking.
- Natural wood has different grain, knots, shading, etc. depending on where it is cut, resulting in individual differences in expression and color. In addition, in the case of products that take advantage of the shape of wood, there will be variations in form.
- There are some products that purposefully preserve their roughness, including cracks, scratches, chips, and seams that have formed over time.
- Oils contained in the wood may appear on the surface as stains.
About old wood, recycled wood, and insect-eaten wood
This is wood extracted from houses and buildings that have been built for decades. Not only does it have a unique color and texture due to aging, but it also has the natural roughness that has been exposed to the rain and wind, and the unpeeled paint that remains in some areas, making it attractive because of the unique characteristics of old wood that tell a story. Therefore, products made from these materials always have individual differences in knots, wood grain, degree of decay, color, etc., and are also characterized by large individual differences.
About vintage remade products
- Vintage items have been used for many years, so they may have small scratches or chips.
- Remade products are products that retain the characteristics of vintage products and have been processed to make them easier to use. In some cases, even scratches and chips can be used as an attractive feature.
About Iron Products
- Although it is a strong material, it may deform if subjected to strong impact. Please handle with care.
- There may be scuff marks due to the manufacturing and transportation process.
- Rust may occur when used in wet or humid locations.
Brass products
- Most of our brass products are not surface treated to prevent oxidation over time, making them susceptible to fingerprints and dirt.
- Brass has the characteristic of becoming uneven, dull, and changing in color as it is used more frequently, but over time, it will become more familiar and less noticeable.
- Although it is a material that is more resistant to red rust and rot than iron etc., moisture can cause a blue-green rust called "Rokusho" to form on the surface.
Leather products
- Some color changes and stains due to water and friction are unavoidable.
- Please be careful as the color may transfer to your clothes.
- If exposed to sunlight for a long period of time, the color may fade.
- Please be careful not to leave it in a hot and humid place as it may cause deformation or deterioration.
- If you want to minimize changes and stains, we recommend using a separate protector.
Glassware
- It is a very delicate piece. Dropping or strong impact may cause damage.
- Due to manufacturing lots and handwork, there may be individual differences in the texture such as finished size, thickness, bubbles, distortion, and flow patterns.
- Do not place the product near high-temperature items such as heaters or cooking utensils, or near fire.
- For your safety, do not use if damaged.
- Please follow the disposal instructions of your local government.
- Please be careful about where you place the product if you have small children or pets in your home.
- Some products are not waterproof coated.
- Please be careful not to scrub the product as this may cause damage or injury.
Cloth products
- Natural fibers have swollen knots (neps) and are prone to weaving damage.
- Because dyed products vary in temperature, humidity, and dyeing quality depending on lot, there may be slight differences in color even with the same color name. Please be aware that linen products in particular are prone to variations in color due to their processing methods and the unique characteristics of natural materials.
- Due to the characteristics of the cloth, the color may fade or discolor after being used for a certain period of time.
- There may be slight variations in size, distortion, and misalignment of the pattern depending on where it is cut.
- Please refer to the care label for care and other precautions.
- If you want to minimize changes and stains, we recommend using a separate protector.
Ceramic products
- It is handcrafted to retain its natural texture and texture. The glaze is hand-painted one by one, and the surface pattern differs from product to product, giving it a unique look that is unique to handmade products.
- The fine, thin cracks that can be seen on the surface of pottery are a type of decoration called ``kanyu,'' and are considered to be a highlight for viewing.
- Please refrain from using it with water in it as it may ooze out. If you want to use it as a flower pot, you will need to put a saucer in it, and if you want to put fresh flowers in it, you will need to put it in a glass or bottle.
Rattan products (rattan, alar, etc.)
- There may be individual differences due to hand-knitting, and rough areas such as folds in the knitted parts, protrusions at the end of knitting, hangnails, rattling, and loose stitches, but this is a characteristic of natural materials.
- It is prone to discoloration in places exposed to direct sunlight, strong lighting, or in areas with a lot of moisture. Also be careful of humidity, which can cause mold to grow.
Dried Flowers
- Dried flowers are fresh flowers that have been dried. Since it is a natural product, each one has a different look and no two are the same. The color and texture will gradually change due to seasonal changes (temperature and humidity) and changes over time such as how dry it is. Please enjoy it as a characteristic of dried flowers.
- Because they are natural flowers, they are all different shapes, sizes, and different colors. Flower shape and size may vary depending on the season and production area.
- The material is easily damaged by even the slightest impact, so please be careful when installing it.
- Please note that it is sensitive to direct sunlight and humidity. Please do not get it wet.
- Since it is a dry material, the leaves may have already fallen or are likely to fall off easily.
- If you are concerned about dust, use a soft bristled or paintbrush-like brush to remove the dust.
- When storing, you can put desiccant or insect repellent in a dry cardboard box that blocks sunlight.
